We just launched the new website of our product line Technical Writing.
The link in between knowledge management, knowledge creation and technical documentation is obvious: technical documentation is an externalization of knowledge.
The creation of technical documentation though, is an art itself, and as till today no specific education can be followed.
A skilled technical writer is a 'white raven'.
First of all, there is the content itself that need to created. One must grasp fast new concepts, and bring this to the level requested by the customer.
The way that the information is divided also demands a large analytical insight, and today a number of technical skills are also needed: documentation goes multimedia, and a wide set of tools can be used.
We only work with technical writers that have the job embodied in their mind and soul!