Geert Willems

Geert Willems

donderdag 31 oktober 2013

The White Raven

Knowledge managers are white ravens.
Cliché! Cliché!!

So claim project management consultants, quality managers... and knowledge managers.

Credits for the picture:

But than a CEO asked me - finally: Why?
Not why I was the white raven.
But why every knowledge manager is a white raven.

And I came down to following figure - I took the base from a book, but can't recall which one.  But I made some additions. And the drawing I made face-to-face to the CEO was not as extensive. But convincing.

Those are the areas of expertise a knowledge manager should have the basics on.
And here you already see the reasons of knowledge managers with different interests:
the one focussing on complex theories - and handling them, the one focussing on the human parts in change management.
It's also the reason why, when I need really deep knowledge of e.g. a quality standard, I engage a specialist, as I do for large projects, and specialists.

Is it still possible - but not possible any more to be a top notch knowledge manager in all fields of knowledge management. Or are those the real white ravens?

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